American Nurses Credentialing Center (ANCC) Exam 2025 – 400 Free Practice Questions to Pass the Exam

Question: 1 / 400

What is the appropriate initial action for an acute care nurse practitioner to take when a patient's family is insistent about seeing the patient?

Acknowledge the family's anxiety.

Acknowledging the family's anxiety is a critical first step in addressing their concerns and needs. Families often experience heightened emotions and anxiety when a loved one is in acute care, and recognizing these feelings can create an environment of empathy and support. It’s important for the healthcare provider to validate the family’s emotions, which aids in building trust and facilitates open communication.

By acknowledging their anxiety, the nurse practitioner can establish rapport and demonstrate that they understand the family's situation, which can help mitigate some of their stress. This initial action can lead to a more constructive conversation about the patient's condition and the family's involvement in the care process.

While other options may also be beneficial as part of a comprehensive approach, recognizing and validating the family's feelings is a foundational step that lays the groundwork for effective communication and support moving forward.

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Arrange for a meeting with a social worker.

Escort the family to a conference room.

Gently direct the family to maintain composure.

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